Smart Engage

Drive Card Adoption & Spends with Advanced Engagement Tools

Manage credit card rewards and benefits to drive customer engagement

Hyperface Smart Engage

Comprehensive Platform for Modern Engagement Needs

Hyper-personalised Engagement

Automatically manage and update hundreds of customer cohorts with Smart Tags™.

Personalise offers based on customer profile, behaviour and propensity.

Nudge the customer for the right action at the right time with Smart Nudges.

Gamify the experience with live milestone status tracking.

Unified Partner Benefits

Single platform to aggregate benefits from multiple ecosystem partners.

Plug-and-play integration for accelerated go-to-market.

Choose from lounge access, vouchers, golf access, OTT subscriptions, rewards and much more.

Realtime Delivery & Analytics

Instantly gratify customers with real-time cashback and rewards delivery.

Analyse and optimise your live campaigns with real-time insights.

Base milestone rewards and intelligent nudges on real-time transactions.

Automated Platform

End-to-end automation from customer segmentation to delivery.

Reduce overhead operational costs with zero manual intervention in the offer process.

Robust audit trail with Role-based access control and Maker-Checker.

Smart Tags™

Create automated Smart Tags™

Create customer cohorts based on demography, activity and propensity.

Unlock new cohorts instantly

Select from a universe of predefined cohorts.

Refresh cohorts automatically

Configure cohort refresh frequencies to automate operations.

Create as many cohorts as needed

Cohorts get updated based on their set rules.

Smart Nudges

Automated activation nudges

Set PIN, card controls, tokenization.

Cross-sell other products

Forex card nudge on international spends.

EMI conversion

Seamless journey to convert transactions into EMI.

Event completion

Multi-channel nudges to complete milestones and repayment.